What iProv Made Is All About
The purpose of the iProv Made Podcast is to provide small business owners with useful and interesting ideas to grow their businesses. Drawing on our experiences in the industry, we discuss the challenges of marketing for healthcare practices and other small businesses and how the marketing experts solve them for success.
The iProv Made Vision
iProv Made is a podcast that enables healthcare leaders to put more money in their pockets by implementing simple processes and building systems that force discipline into their organizations. The process and discipline discussed in each episode are supported by healthcare leaders, books, vendors, and even access to exclusive conferences!
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Episode 33 – Meredith Hale with Carelink
Meredith Hale joined CareLink in August 2018 as marketing and outreach manager where she developed, coordinated, and implemented outreach activities, strategic marketing, and PR plans to raise awareness and promote the services provided by CareLink. In July 2020 Hale was promoted to Director of Development and Marketing. In addition to her marketing duties, Hale oversees…
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Episode 32 – Andy Steuer with WriteForMe
Andy Steuer has 20 years of VP and C-level experience leading business development and product innovation in both a startup environment and at Fortune 500 companies. He’s been on the Executive Leadership Team at 8 fast-growing companies – 3 of which became Top 10 Internet companies (CNET/CBS, Infoseek/Disney, Xoom/NBC), one went through a successful IPO…
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Episode 31 – Shannan Cottrell with Arkansas Family Dental
Shannan joined the Arkansas Family Dental team in July 2014. Her favorite part of her work is training and implementing new systems to provide a better experience for patients. She enjoys being a part of such a great team of professionals providing excellent dental care to the community. Shannan was born and raised in Little…
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Episode 30 – David DePoyster with Optum
David DePoyster is currently VP of Health Systems for OptumRx a Subsidiary of UnitedHealthcare. He founded and was CEO of MedSource, Inc. a medical venture development company that created over 40 healthcare companies in the areas of pharmaceuticals, surgical implants, imaging, pharmacy, surgical instruments, OEM products, and software solutions. David is a businessman and healthcare…
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Episode 29 – Hana Mohan with SupportBee/MagicBell
Hana Mohan is a co-founder of SupportBee. She is an avid cyclist, electric vehicle enthusiast. A proud transgender woman, she is passionate about empowering women and minorities. She lives in Barcelona with her two cats. Find out more about Hana and her team – https://supportbee.com/; https://magicbell.io/ Reach out to Hana – https://twitter.com/unamashana
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Episode 28- Sheri Jolly with Dental Support Essentials
Dental Support Essentials employs a team of full-time administrators with dental office experience to serve as account representatives. Sheri began her dental career in 1995 as a dental receptionist in Hartville Ohio. She continued her career progression as a dental assistant & trainer until 2006 when she officially moved to the position of practice management.…
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Episode 27 – Kenny Kinley with Edafio Technology Partners
As President and CEO of Edafio Technology Partners, Kenny Kinley leads the charge in helping, building, and protecting clients’ businesses through information technology and cybersecurity. He brings to his leadership of the firm more than 20 years of operational, customer relationship management, and sales leadership experience. At every step in his career, Kenny set a…
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Episode 26 – Colby Wilson with Martin Orthopedics
Colby joined Martin Orthopedics as their CEO in June of 2020 and brought with him over 10 years of healthcare management experience in both private practice and hospital based systems. His career has been focused on the revenue cycle, business operations, human resources, and strategic growth. Before joining Martin Orthopedics, Colby served as the Chief…
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Episode 25 – Marie Stacks with Boost Midwest
Marie Stacks strives to lead teams through the challenge of change onward to the thrill of success. With a decade of experience in organizational change, project management and process improvement, she has provided corporate level companies with expertise on building ground level practices and filling gaps in processes to assist in long-term, sustainable growth. It…
iProv Made Hosts
RJ Martino
I love helping people reach their full potential. After leading iProv since 2001, I started this podcast to cement my philosophy on how to build a profitable healthcare practice. At my core, I am a connector. In any given episode, I may connect you to a personal friend, the latest technology trend, or a procedural change that will change not only your practice but – your life!
Jordan Smith
I have consulted hundreds of organizations over the last several years! I have seen firsthand what a flourishing practice can do for an individual practice owner. I have helped practice owners transition from restless nights and reluctance to go into the office into living a fulfilled life with a renewed excitement to get to the office
each morning!
iProv Made Moments
Here are a few of our favorite memories and recent moments from the iProv Made podcast!
“You don’t want to just gamble your way through [marketing strategy]. You want to have a tactical plan for every area and ownership around it… Partnering with an agency like iProv–which I recommend actually because you have a lot of depth and expertise with an agency to be able to do these tactical tasks–is a great way to go… Having, you know, some depth in your corner, like a coach or advisor, agency kind of relationship will certainly be helpful to accelerate your success.” — Andy Steuer, Episode 32 – Andy Steuer with WriteForMe
“I think it’s really important to let your team understand that if a business is a $5 million business, that does not mean that the owner of the business has $5 million. That just means that the business is its own $5 million economy. So if you are collecting $5 million a year, and you’re putting a big portion of that back into your team and your business, you are helping the economy of the lives of your team members, and your local community, and it just keeps getting bigger and bigger.” Shannon Cottrell, Episode 31 – Shannan Cottrell with Arkansas Family Dental
“I think for the best businesses, involving everybody in customer service, brings in a certain customer empathy, which I think is the foundation for a lot more growth and [a more] customer-centric culture.” – Hana Mohan, Episode 29 – Hana Mohan with SupportBee/MagicBell
“The work [iProv] does is very important because companies today are really in an incredibly different place than they were six months ago. You know, there’s a need for clarity, there’s a lot of uncertainty. People are looking for ‘How can I take what I have today and focus on the most important things?’” – Allyson Lewis, Episode 24 – Allyson Lewis with The Seven Minute Life
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