Hospitals and healthcare systems have had a rough few months — to put it mildly. Battling COVID-19 while trying to balance routine patients, extra paperwork, lack of supplies, and uncertain treatment plans have taken a toll. Now, with infection rates … [Read more...]
Growing your practice is rarely easy—it requires a tremendous amount of focus, effort, dedication, and perseverance. Learning how to manage that growth while ensuring continued quality in patient care is paramount to your long-term success. But, none … [Read more...]
Social listening gives your practice a crucial opportunity to track, analyze, and respond to conversations with your audience on social media. It is an important piece of audience research that, when done correctly, allows you to crowdsource … [Read more...]
While the true impact of the COVID-19 outbreak on our communities cannot yet be predicted, living in a digital era makes communication and information sharing incredibly easy. Practicing effective communication with patients during the COVID-19 … [Read more...]
If you manage a dental or healthcare office, you want the best patient relationships possible. Good relationships mean happy customers, a positive online reputation, and, ultimately, a successful business. Healthcare and dental customer service are … [Read more...]
